by Laura-Jayne | Apr 19, 2017 | Analytics
← Previous post Next post → Back to Blog home Earlier this month, I spent some time in London where I attended a conference organised by the Operational Research Society. It was, in short, an eye opening and refreshing experience; it was great to see how...
by Laura-Jayne | Mar 24, 2017 | Analytics
← Previous post Next post → Back to Blog home Recently, we’ve been talking a lot about how Supportability Engineering has failed to deliver on its promises. Is the subject flawed, or are the techniques and capabilities required to deliver real support...