Most equipment will have a long service life and will be used consistently throughout. Some equipment will have a long service life but will only need to be used once. Whatever the case for your equipment, it needs to be in a condition to perform when you need it and your support solution is charged with making sure it’s good to go.
We don’t know what life your equipment will have. That’s your department. but what we do know is that the kind of life your equipment will live directly impacts the way in which it should be supported.
The support analysis that you perform is vital to the long-term affordability and success of your equipment. Equally, the design of your support analysis programme itself is vital to the affordability and success of the design activity.
We can guide you through your support analysis journey from setting up your programme with processes, tools, standards, people to selecting the appropriate support analyses to conduct and to making good support decisions.
We are here, if you need help with any of the following (this list is not exhaustive, so if you are wrestling with something that isn’t listed, we can probably help there too)…
Many support problems require detailed investigations to resolve. It’s a broad and complex topic. We also recognise that support problems don’t.
For those moments when a significant consultancy task isn’t necessary. For those moments when a conversation is all you require to sow the seeds of a way forward, we are pleased to offer you an Aspire Support Kernel (ASK) surgery appointment.
A private, short and virtual clinic appointment to get to the core principle of your support problem and guide you toward a solution.