Making sure your Support Solution is the right one is difficult. There are established processes, well-trodden paths and well documented techniques but they do not ensure success. Your people do.

We have trained over 2000+ Support Engineers, in teams like yours, providing them with the basic principles that have empowered them to go on and succeed in the workplace.

There are broadly two ways to empower your team members with training from us. You can send them on a public, scheduled course (details of upcoming events below) or you can ask us to attend your site and talk to your team in a closed environment. One of the advantages of delivering training ‘in-house’ is putting the Supportability Engineering specialists in-situ, so examples and exercises can be project or task specific, and questions can be practically addressed – providing training delivery at the point of need.

You can book a private course for your team or, to book a training place on one of our scheduled, public courses, look below for more details.